I have been getting some emails from people trying to access temperature datasets and other data from NOAA websites, and getting 404’s or “access denied” type messages.

The main repository for this data, the National Center for Environmental Information (NCEI) in Asheville, NC is a casualty of the recent weather events (winds, heavy rainfall, flooding) as the remnants of Hurricane Helene went through the area.

I received this from an administrator there:

Hurricane Helene made landfall Friday September 27th and proceeded to move inland toward the Blue Ridge Mountain area and more specifically Asheville, NC. Asheville, NC is home to NOAA’s National Centers for Environmental Information (NCEI) and many other NOAA services including NODD’s Data Broker which moves a variety of datasets from on-prem to the cloud.

The Asheville area has experienced significant and catastrophic damage from the storm that has left roadways washed out, areas impassible, and taken down critical infrastructure like power, internet, and cell service.

This is affecting our ability to deliver data to the cloud and ultimately our customers. Internet and power are essential for our ability to run the necessary infrastructure to deliver data. Once that is restored we will work to restore our data feeds. We are sorry for any inconvenience this may be causing.

Thanks, 

Patrick Keown
Program Manager, NOAA Open Data Dissemination (NODD)
Office of the Chief Information Officer (OCIO)
National Oceanic & Atmospheric Administration

So, please be patient while they get everything working again. – Anthony